Summary: Neon platform maintenance covers unscheduled infrastructure updates, resource rebalancing, and critical security patches. These may cause brief compute restarts or temporary latency on queries, API requests, and compute starts. Use this page to monitor upcoming maintenance via the Neon Status page or the Console maintenance indicator. Includes guidance on connection retry logic, timeouts, and pooling strategies for strict SLOs.

Neon occasionally performs essential platform maintenance outside of scheduled updates performed on Neon computes. This means that you may experience brief disruptions from time to time for these important updates.

Platform maintenance may include any of the following:

• Neon infrastructure updates and upgrades (for example, updates to Neon Kubernetes clusters or compute nodes)
• Resource management updates (for example, rebalancing of compute nodes)
• Critical security patches (for example, addressing a zero-day vulnerability)

We strive to avoid disruptions as much as possible, but certain updates may require compute restarts or result in temporary latency for operations like compute starts, queries, or API requests.

Note: Whenever possible, we perform platform maintenance outside of normal business hours in affected regions to minimize disruption.

For notification of planned platform maintenance, you can monitor or subscribe to the Neon Status page for your region. To learn more, see Neon Status.

If there is ongoing maintenance, you'll see a Maintenance indicator at the top of the Neon Console. Clicking on the indicator takes you to the Neon Status page where you can read the maintenance notification.

Most Postgres connection drivers include built-in retry mechanisms that automatically handle short-lived interruptions, so most applications reconnect to a Neon database automatically after a brief disruption.

If your application has strict SLOs (Service Level Objectives) or availability requirements, verify that retries are enabled and that you have tuned connection timeouts, retry intervals, and pooling strategies to tolerate occasional disruptions. For detailed guidance, see:

• Building resilient applications with Postgres
• Build connection timeout handling into your application

If you use the Neon API or SDKs that wrap it, apply the same retry logic to those calls.

• Overview
• Updates

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