Summary: Neon connection pooling uses PgBouncer in transaction mode, accepting up to 10,000 client connections through per-user, per-database pools sized at 90% of max_connections. Use the pooled connection string (hostname with -pooler suffix) for serverless functions and connection-per-request workloads. Use a direct connection for schema migrations, pg_dump, logical replication, and queries that depend on SET, LISTEN/NOTIFY, or session-level state. In transaction mode, SET, temporary tables, and SQL-level PREPARE/DEALLOCATE are not supported on pooled connections, though protocol-level prepared statements are supported.

Learn how connection pooling works in Neon

Neon uses PgBouncer to provide connection pooling, enabling up to 10,000 concurrent connections. This guide explains how pooling works, when to use it, and how to avoid common issues.

Each Postgres connection creates a new process in the operating system, consuming memory and CPU resources. Postgres limits the number of connections based on available RAM. In Neon, this limit is defined by max_connections, which varies by compute size:

Note: For compute sizes 9 CU and above, max_connections is capped at 4000 regardless of RAM size. See Postgres settings that differ by compute size for details.

Note: Seven connections are reserved for the Neon superuser account. For a 0.25 CU compute, this means 97 connections are available for your application (104 total - 7 reserved).

Common scenarios that exceed these limits:

• Serverless functions (each invocation may open a connection)
• Connection-per-request web frameworks
• Multiple application instances without proper connection management
• Applications that don't close connections properly

Check your current limit:

SHOW max_connections;

View active connections:

SELECT usename, count(*)
FROM pg_stat_activity
WHERE datname = '<database_name>'
GROUP BY usename;

You can also view active connections on the Monitoring page in the Neon Console, which provides a visual graph of connection usage over time.

Connection pooling solves the max_connections limit by maintaining a pool of reusable connections. Instead of opening a new Postgres connection for each client, PgBouncer routes multiple client connections through a smaller pool of actual Postgres connections.

The diagram shows how multiple client connections from different users route through separate PgBouncer pools (one per user/database combination), which share a limited number of actual Postgres connections to access the databases.

An important thing to understand about Neon's connection pooling:

PgBouncer creates separate pools for each combination of database user and database name. This means:

• User user1 connecting to database1 gets one pool
• User user2 connecting to database1 gets a separate pool
• User user1 connecting to database2 gets another separate pool

Each pool has a maximum size defined by default_pool_size. In Neon, this is configured as:

default_pool_size = 0.9 × max_connections

For details on how max_connections is set based on compute size, see Parameter settings that differ by compute size.

Example with a 1 CU compute:

• max_connections = 419
• default_pool_size = 377 (90% of 419)

This means:

• User user1 can have up to 377 active transactions to database1 through the pooler
• User user2 can simultaneously have up to 377 active transactions to the same database1 database
• User user1 can also have up to 377 active transactions to a different database database2

All of these pools share the underlying max_connections limit (419 in this example).

Important: The 10,000 connection limit does not mean 10,000 simultaneous query results.

• 10,000 = Maximum number of client connections PgBouncer can accept
• ~377 (for 1 CU) = Maximum concurrent active transactions per user per database
• 419 (for 1 CU) = Maximum concurrent connections to actual Postgres

The 10,000 limit is useful for applications with many idle or short-lived connections, such as serverless functions where connections are opened and closed frequently.

Scenario 1: Hitting the per-user-per-database pool limit

You have a 1 CU compute (default_pool_size = 377). User user1 opens 377 connections to database1, all running long queries:

Connection 378 from user1 to database1 → Waits in queue
After 2 minutes → Error: "query_wait_timeout"

Solution:

• Ensure transactions complete quickly
• Use a larger compute size (increases pool size)
• Use multiple database users to get additional pools

Scenario 2: Hitting the global client connection limit

Your application opens 10,001 client connections to PgBouncer:

Connection 10,001 → Error: "no more connections allowed (max_client_conn)"

Solution:

• Fix connection leaks in your application
• Implement client-side connection pooling
• Reduce the number of application instances

Scenario 3: Hitting max_connections with direct connections

Using a non-pooled connection string with a 0.25 CU compute (104 max_connections):

Connection 105 → Error: "FATAL: remaining connection slots are reserved"

Solution:

• Use a pooled connection string (add -pooler to hostname)
• Increase compute size
• Implement connection pooling in your application

To enable connection pooling, use a pooled connection string. Add -pooler to your endpoint ID:

Direct connection (no pooling):

postgresql://user1:AbC123dEf@ep-cool-darkness-123456.us-east-2.aws.neon.tech/dbname?sslmode=require

Pooled connection:

postgresql://user1:AbC123dEf@ep-cool-darkness-123456-pooler.us-east-2.aws.neon.tech/dbname?sslmode=require

You can copy a pooled connection string from the Neon Console by clicking Connect in the Console nav and enabling the Connection pooling toggle.

To get the pooled connection string or switch between pooled and direct from the dashboard:

1. Sign in to the Neon Console and select your project.
2. Click Connect in the Console nav.
3. In the Connect to your branch modal, choose a Branch, Compute, Database, and Role.
4. Turn the Connection pooling toggle on to get the pooled string, or off to get the direct string, then copy it.

The toggle is on by default for new projects. It doesn't start or stop the pooler at the compute. The pooled endpoint is always available. The toggle just switches the displayed connection string between the pooled hostname (with the -pooler suffix) and the direct hostname, so you can pick which one your app uses. To enable pooling in your app, use the pooled string; to disable it, use the direct string.

Neon uses PgBouncer in transaction mode (pool_mode=transaction), which means connections are returned to the pool after each transaction completes. This limits some Postgres features that require persistent sessions:

Not supported with pooled connections:

• SET / RESET (session variables)
• LISTEN / NOTIFY
• WITH HOLD CURSOR
• PREPARE / DEALLOCATE (SQL-level prepared statements)
• Temporary tables with PRESERVE / DELETE ROWS
• LOAD statement
• Session-level advisory locks

The most common issue users encounter is with SET statements, particularly SET search_path.

Problem example:

SET search_path TO myschema;
SELECT * FROM mytable;  -- Works in this transaction
-- Transaction ends, connection returns to pool
SELECT * FROM mytable;  -- ERROR: relation "mytable" does not exist

Solutions:

1. Use a direct connection when you need persistent session settings
2. Specify schema explicitly in your queries: SELECT * FROM myschema.mytable
3. Set at the role level (persists across transactions):

   ALTER ROLE user1 SET search_path TO myschema, public;

This issue also affects tools like pg_dump, which relies on SET statements. Always use direct connections for pg_dump.

For the complete list of limitations, see the PgBouncer features documentation.

Neon's PgBouncer configuration:

[pgbouncer]
pool_mode=transaction
max_client_conn=10000
default_pool_size=0.9 * max_connections
max_prepared_statements=1000
query_wait_timeout=120

Configuration details:

• pool_mode=transaction: Connections are returned to the pool after each transaction
• max_client_conn=10000: Maximum number of client connections PgBouncer accepts
• default_pool_size: Maximum concurrent connections per user per database (90% of max_connections)
• max_prepared_statements=1000: Maximum protocol-level prepared statements per connection
• query_wait_timeout=120: Maximum time (seconds) a query waits for a connection from the pool

These settings are not user-configurable.

Connection pools help minimize disruption during compute restarts (maintenance, updates, or scaling):

• Automatic reconnection: Production connection pools detect stale connections and replace them
• Health checks: Configure validation queries (pool_pre_ping in SQLAlchemy, validation in HikariCP) to test connections before use
• Connection lifecycle tuning: Settings like maxLifetime (HikariCP) or idleTimeoutMillis (node-postgres) refresh connections periodically
• Retry logic integration: Combined with retry logic and exponential backoff, pools provide resilience during brief interruptions

For complete guidance, see Building resilient applications with Postgres.

PgBouncer supports protocol-level prepared statements (as of PgBouncer 1.22.0), which can improve query performance and security.

Note: SQL-level PREPARE and EXECUTE statements are not supported with PgBouncer. You must use protocol-level prepared statements through your database driver.

Example with JavaScript (pg):

const query = {
  name: 'fetch-user',
  text: 'SELECT * FROM users WHERE username = $1',
  values: ['alice'],
};
await client.query(query);

Example with Python (psycopg2):

cur = conn.cursor()
query = "SELECT * FROM users WHERE username = %s;"
cur.execute(query, ('alice',), prepare=True)
results = cur.fetchall()

Benefits of prepared statements:

• Performance: Query parsing and planning happens once, speeding up repeated executions
• Security: Reduces SQL injection risk by separating query structure from data

Most PostgreSQL client libraries support protocol-level prepared statements. Check your driver's documentation for details.

The Monitoring page in the Neon Console provides two dedicated graphs for tracking PgBouncer connection pool activity:

• Pooler client connections: Shows connections from your applications to PgBouncer, including active, idle, and waiting states. This helps you understand client-side connection usage and identify when clients are waiting for available server connections.
• Pooler server connections: Shows connections from PgBouncer to your Postgres database, including active and idle server connections in the pool. This helps you monitor how efficiently the pool is being used relative to your default_pool_size limit.

For detailed descriptions of these graphs and what each connection state means, see:

• Pooler client connections
• Pooler server connections

PgBouncer metrics are also available via OpenTelemetry and Datadog integrations.

• Passwordless auth
• Securing connections
• Latency benchmarks

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